Posts tagged: upset

How to avoid falling into a funk

By , January 9, 2010 6:46 am

Do you ever catch signs that you are slowly falling into a funk?

Sometimes I catch signs such as:

  • losing interest in things
  • being extremely irritable
  • feeling anti-social
  • not wanting to take care of my body
  • wanting to sleep all the time
  • feeling defensive and cranky

The question is, once we’ve noticed the signs, how do we avoid falling into a full fledged funk? This is something I’ve been trying to figure out for eight years.

I’ve noticed that if I develop a plan of reaction to each sign of falling into a funk, it helps. It gives me tools to use when I realize I am not feeling like myself. Now, I completely prefer preventitive actions to reactive actions, but for now, this is the best I can do.

When I first notice the signs of falling into a funk, I tell myself to pause and look at the bigger picture. Is the reason for my funk right in front of me? Is there an issue I have been avoiding? If it’s situational, and I can nip my unease in the butt by addressing the issue, I try to. Otherwise, I address each sign one by one until I work my way out of the funk. Click “more” if you’d like to read examples of my plans of reaction.

What are your tips on how to avoid falling into a funk? Do you ever catch signs that you are? What are your signs?

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Just pick up the damn phone and call

By , August 3, 2009 12:46 pm

I’ve had a myriad of customer service issues over the last year (and currently) that I haven’t mentioned here. Any extra time thinking about it makes me feel even more infuriated, so I try to avoid it.

But this weekend, Steven and I were sharing customer service horror stories with my mom, and it got us all thinking – what is the deal with people NOT returning business-related phone calls? Ever?

I don’t get it. I leave a message with my info, you call me back in about a day. It’s that simple. It’s a business relationship, and that is what I expect. Unless your message said you are out, and left another person to contact, I expect to be called back.

So why am I not? How do people get away with NEVER returning business phone calls? Why do I have to call back, again and again and again?

It makes me even more upset, when I am just trying to be an easy-going customer to begin with. It makes me more likely to turn into a difficult customer, and I don’t want to be THAT customer.

What has happened to good customer service? Maybe someone has a good customer service story to cheer me up? Or maybe you’ll just join in my rant!

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